Your satisfaction is our priority at Puton Store. If you wish to return a product, please follow these steps:

Upon receiving your order, inspect the product immediately.
If there are any issues or defects, please create a video and take clear photos of the product showing the problem.
Submit the video and photos to our customer service team via email or our support portal within 7 days of receiving your order.
Our team will review the evidence and guide you through the return process.
Please ensure that the product is in its original packaging and condition. Returns will only be accepted if the video and photo evidence clearly show the issue.